Due to the nature of the perishable items we sell, we cannot accept any returns on the perishable items.
All orders will ship via Fed Ex Express, standard, next day shipping due to the nature of the perishable products.
Defective or Damaged Merchandise
If for some reason you feel your products have been damaged during shipping, please notify us. We take all measures possible to assure your order is received intact and in proper condition. Sometimes though shipping, damages may occur In the event that you receive a defective or damaged product, please contact us immediately after receiving your order. Do not throw anything out or discard any items, as we may require them to be sent back. The easiest way to help us resolve any defective or damaged merchandise is to take a picture of the item and then email to Americasbestcaviar@yahoo.com Please then call us at 270-362-8308. Depending on the issue, order issues may be resolved with a replacement product being issued, a store credit, a credit to your order, or any other means we feel is appropriate.